Terms of service

By using our services, you agree to the following Terms of Service.


1. Services Provided:
Neat Cleaning Company offers professional cleaning services as outlined on our website. We strive to provide high-quality services tailored to your needs.

2. Scheduling and Cancellations:
Appointments can be scheduled via our website or by contacting us directly. - We have a **24-hour cancellation policy**. Cancellations made less than 24 hours in advance may result in a cancellation fee.

3. Pricing:
Our current pricing is $70 per hour for two experienced cleaners. Prices are subject to change, and any changes will be communicated in advance.

4. Payment:
Payment is due upon completion of the service. We accept various forms of payment, and details will be provided during booking.

5. Customer Responsibilities:
You agree to provide access to your premises and ensure that the area to be cleaned is free of hazards. If our cleaners encounter any hazards, they reserve the right to refuse service until the issue is resolved.

6. Liability:
While we take great care in providing our services, Neat Cleaning Company is not liable for any damages or losses incurred during cleaning unless caused by gross negligence.

7. Privacy:
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use your personal information.

8. Changes to Terms:
We reserve the right to modify these Terms of Service at any time. Any changes will be effective upon posting on our website.

9. Contact Information:
For any questions or concerns regarding these Terms of Service, please contact us at hello@simplyneat.ca

By using our services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them. Thank you for choosing Neat!